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Help center

Find answers to frequently asked questions or connect with our support team.


Where can I find coupons for BOOST® products?

We provide coupons in several different formats and places. Throughout the year, coupons can be found in your local newspaper in addition to digital coupons that can be found online on our website. Also, coupons can be occasionally found at shelf or as a sticker on the front of our packaging.

Are BOOST® Nutritional Drinks appropriate for children and adults?

BOOST® Nutritional Drinks are intended for adults. Please contact us at 1-800-247-7893 if you have questions related to specific BOOST® DRINKS and to obtain more details.

Can I consume more than one bottle of BOOST® Drinks each day?

BOOST® Drinks may be consumed with meals, or as a snack or mini-meal, and may therefore be consumed more than once per day. A general guideline is up to three bottles per day so that you may enjoy a variety of other choices in your diet. Everyone's nutritional needs are different so we suggest that you talk to your healthcare provider about the actual amount you should drink to meet your nutritional requirements.

When should I consume BOOST® Nutritional Drinks?

In general BOOST® Drinks may be consumed with meals, or as a snack or mini-meal or even after a workout.

Are BOOST® Nutritional Drinks considered a meal replacement drink or can I drink with a meal?

In general BOOST® Nutritional Drinks may be consumed with meals, or as a snack or mini-meal.

Are BOOST® Drinks safe to drink while pregnant or breastfeeding?

BOOST® Nutritional Drinks are designed to supplement the diet and provide protein, calories, and essential vitamins and minerals to help meet a variety of nutritional needs. Pregnant and breastfeeding women have increased requirements for protein as well as iron, zinc, magnesium, vitamins A and C, and B vitamins, including thiamin, riboflavin, niacin, B6, B12, and folic acid. Each bottle of BOOST® DRINK provides at least 20% of the Daily Value for these vitamins and minerals plus an excellent source of protein. Check with your obstetrician if you have any questions about the nutritional products that may be right for you.

Are BOOST® Drinks safe to drink after being frozen?

BOOST® DRINKS are not designed to be frozen. However, BOOST® DRINKS can be frozen if you prefer a slushy or ice cream consistency. In that case, pour the BOOST® DRINK in a clean, sealed container prior to freezing, and freeze for approximately 60-90 minutes. Consume the frozen product. We do not recommend freezing BOOST® DRINKS and then thawing them. If you thaw BOOST® after freezing it can crack the emulsion and cause the product to layer, which can affect the texture, flavor, and quality of the product.

What is the shelf life of BOOST® Nutritional Drinks?

The shelf life of BOOST® Drinks is between 12 to 18 months depending on the variety.

Am I required to refrigerate BOOST® Drinks before drinking?

It is best to chill BOOST® drinks before consuming. However, refrigeration is not required.

Why do some BOOST® bottles have a foil seal and others do not?

We have multiple manufacturing facilities which produce the BOOST® products. Some of these facilities have machines which use a foil film to produce a hermetic seal; therefore products manufactured at those locations have a foil seal with an over-cap. Other facilities use machines where the cap alone provides the hermetic seal. All BOOST® products are safe and adhere to the Nestlé quality standards.

Are BOOST® Nutritional Drinks safe to drink with dented bottles?

Generally, dented bottles are safe to drink; however, if you are concerned, please discard. You can also call us at 1-800-247-7893 for further details.

Where do I buy BOOST® products?

Look for BOOST® products in the nutrition aisle of your favorite local retailer or shop online. Use the Buy Online or Store Locator tools to find BOOST® products and shop based on your preferred way.

What is the difference between each BOOST® drink and why would I use one versus another?

Whatever your individual nutritional needs, BOOST® offers a variety of products to fit your life and help meet your needs. Please visit our product pages for more details on each product here.

What is the difference between the different BOOST® flavor names? (e.g., Rich Chocolate vs. Chocolate Sensation, Vanilla Delight vs. Very Vanilla, Strawberry Bliss vs. Creamy Strawberry)

We’ve decided to use the formulas and flavor names of BOOST® Drinks that consumers were familiar with and loved. The Chocolate Sensation, Vanilla Delight, and Strawberry Bliss flavor names changed back to Rich Chocolate, Very Vanilla, and Creamy Strawberry flavor names for most BOOST items. All BOOST® drinks continue to be supported by the BOOST® Great Taste Guarantee.

Do you have any financial assistance programs to help pay for BOOST® Drinks?

Coupons for BOOST® DRINKS may be available but unfortunately, we don’t have any specific financial assistance programs. Note that BOOST® DRINKS are considered eligible foods under the USDA Supplemental Nutrition Assistance Program (SNAP).

Do you have any Registered Dietitians to help with nutrition questions or meal planning?

Yes, you can make an appointment and talk to a registered dietitian about your nutrition questions. Click here to make an appointment. Please note we cannot provide answers to personal medical questions. For these you should contact your physician.

Do you offer free samples of BOOST® Drinks?

We do not provide free samples of BOOST® Drinks; however, check with your healthcare provider who may have samples for distribution to their patients.

Are BOOST® products suitable for lactose intolerance?

Yes, most BOOST® nutritional products are suitable for lactose intolerance (but not for individuals with galactosemia). Products that are not suitable for lactose intolerance include: BOOST MAX™ Shake, BOOST GLUCOSE CONTROL® High Protein Drink and BOOST® High Protein Powder Drink Mix.

I noticed the statement “Not for individuals with galactosemia” is found on some BOOST® Drinks. What does this mean?

Galactosemia is a genetic metabolic disorder. Individuals with this condition are unable to metabolize galactose, which is one of the two molecules that make up lactose or "milk sugar". These individuals must therefore eliminate all lactose from their diets. Nestlé Health Science products that are labeled as "suitable for lactose intolerance" may contain some residual lactose and therefore would not be appropriate for individuals with galactosemia.

Do BOOST® Drinks contain caffeine?

BOOST® DRINKS do not contain any added caffeine. However, the chocolate-flavored products contain a small amount of naturally occurring caffeine contributed by the cocoa (<5 mg caffeine per serving). The non-chocolate varieties do not contain caffeine.

What kind of vitamins and minerals are in BOOST® products?

The vitamins and minerals in BOOST® products come from a combination of naturally occurring and added synthetic sources. Details behind the vitamins and minerals contained in each of our products can be found with each of our product pages here.

More questions?

Talk to a registered dietitian about healthier habits than last a lifetime.*

Schedule appointment
* BOOST® registered dietitians cannot answer personal medical questions

Connect with our team

By phone

Monday – Friday: 8am to 8pm, EST 
Saturday: 9am to 5:30pm, EST

By mail

Nestlé Health Care Nutrition Consumer & Product Support 
445 State Street Fremont, MI 49412

Please note: If you have a medical emergency or need medical assitance, please call your doctor, emergency room or poison control center.